Brian brings a high level of expertise to MATTER, guiding us on assessments and evaluations, as well as playing an important role in our strategic communications initiatives, resulting in best-of-class outcomes in both areas. No project is too large or too small for Brian, and he tackles each one with the same amount of enthusiasm and determination, with a focus on helping our team understand what really matters. Having collaborated with Brian for many years, I can attest to his skill set and highly recommend working with him!

Brian helps us develop and grow our communications capability, offering expert advice for media relations, content and email marketing, SEO, social media, website best practices, and beyond. In addition, Brian developed and implemented surveys to assist us in accurately measuring success across Tree Trust including program assessments, board surveys, and volunteer feedback. His blend of skills, experience, and understanding of the nonprofit sector’s distinct challenges provide a great deal of value to us in accomplishing our mission.

Over the years, Brian has been instrumental in enhancing our camp through numerous feedback surveys, gathering valuable insights from our camp community and staff. His approachability and promptness in communication, coupled with his expertise in distilling complex information into easily understandable formats, make him an exceptional asset. I wholeheartedly recommend engaging with Brian if you need help listening through survey work!

As a fast-growing restaurant, we need to hear from our employees and customers to do our best work. Brian developed our employee survey and our guest experience survey program. His deep knowledge of how to construct feedback programs is invaluable as we put these programs in place and leverage the results to improve our operations.